Privacy Policy

 
 
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Trueberry Books, Inc. uses and protects the information you provide when you use this Web site.
Trueberry Books, Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement.
Trueberry Books, Inc. may change this policy by updating this page. You can check this page to ensure that you are satisfied with any changes. This policy is effective October 1, 2011.
What we collect
We may ask you to provide information, such as the following:
  • Name
  • Contact information including address, e-mail address and phone number
  • Credit card/debit card information
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Details about your family
On some pages, you can submit information about other people. For example, if you order a gift or share your book, we may ask you to provide the following information about the recipient:
  • Name
  • Contact information including address, e-mail address and phone number
The way we use information
We use the information you provide about yourself and your family to create your book and complete your order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can request to receive e-mails about new products, special offers or other information which we think you may find interesting.
We use non-identifying and aggregate information to better design our Web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How we use cookies
We use cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our Web site in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better Web site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Web site.
Links to other websites
Our Web site may contain links to other Web sites of interest. Once you use these links to leave our site, we do not have any control over that other Web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by our Privacy Policy. You should exercise caution and look at the Privacy Policy applicable to the Web site in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
User photos
We will delete user-uploaded photos upon request. Note that any books using these photos can no longer be ordered. If you wish to hide photos from public view instead, simply set your book to Private in My Account.